Cancellation and Refund Policy

At Shree Bharat Motors Ltd, we take pride in providing our valued customers with the highest quality motorcycles and exceptional service. We understand that sometimes circumstances may require you to cancel your order or seek a refund. To ensure a hassle-free experience, we have outlined our Cancellation and Refund Policy below.

1. Order Cancellation:
1.1. In-Stock Items: If you wish to cancel an order for an in-stock item before it has been shipped, please contact our customer support team immediately. We will process your cancellation and issue a refund in accordance with our refund policy.
1.2. Custom Orders: For custom or made-to-order motorcycles, cancellations must be made within 48 hours of placing the order. After this period, cancellations may not be possible due to the production process. Please contact us as soon as possible if you need to cancel a custom order.

2. Refund Policy:
2.1. In-Stock Items: If you cancel an order for an in-stock item before it is shipped, we will process a full refund to the original payment method within 7 business days.
2.2. Custom Orders: For custom orders, refunds will be processed as follows:
  • Cancellations made within 48 hours of order placement: Full refund.
  • Cancellations made after 48 hours: A cancellation fee may apply, depending on the progress of the custom build.

2.3. Shipped Items: If the item has already been shipped at the time of cancellation, you may return it in accordance with our Return Policy to initiate the refund process.

3. Contact Us:
If you need to cancel an order or have any questions about our Cancellation and Refund Policy, please don't hesitate to contact our customer support team at Shree Bharat Motors Ltd.

4. Policy Changes:
Shree Bharat Motors Ltd reserves the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Thank you for choosing Shree Bharat Motors Ltd. We are committed to providing you with the best products and service, and we aim to make your experience with us as smooth as possible.